FAQ(s)

Frequently asked questions

Where is Shalom Consult Limited located?

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Formerly known as Shalom Language Services, we recently expanded and rebranded our portfolio to reflect our communication services. We now have operations in Quartier Monti, Rue Nkil Ngwe Yaoundé, Cameroon, Cocody – Riviera Bonoumin Abidjan, Côte d’Ivoire and Delight Suites, Suite GF-5 Diani Road, Off Ole Odume Road, Kilimani Nairobi, Kenya.

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What languages do you cover?

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Our translation covers all the official African Union languages: English, Kiswahili, French, Portuguese, Arabic, and other African languages.

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What is the cost of your translation services?

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Shalom Consult Limited knows that every project comes with unique needs that we aim to satisfy, and pricing is no exception.

That’s why our pricing is on a project-by-project basis taking into consideration elements such as volume, urgency, client-ordained additions to or subtractions from our standard quality steps, among others.

It’s also based on a per source document word basis (the number of words in the original document before translation) and is exclusive of VAT. To make sure our team of native translators is paid adequately for their exceptional work; minimum fees are applied for projects of less than 500 words.

Special pricing can be negotiated for regular work, long-term collaboration, and/or large volume projects, just contact us here at CONTACT to get a quote.

How long does it take to complete the translation?

Minimal projects can take up to 24 hours to complete, while complex ones take longer. If you need a simple translation because you have your reviewers and quality checkers, for example, it will take us at least one day even though some languages may take longer. However, some projects take even months.

Which are the acceptable payment methods?

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We accept payment by:
Visa/ Mastercard
PayPal
In-person
Cheque
Cash

Do you translate content for specific countries?

Yes, we do. One of the most popular ways to translate content for a specific country is localization. Our linguists are based in all Sub-Saharan African countries to ensure the best results possible because we believe that native users of a certain language understand it better than anybody else. Some of our language professionals work remotely to ensure robust service delivery, but if your project demands on-site linguists, we will allocate them.

What other language service does Shalom Consult offer?

We offer top-notch script editing, proofreading, reviewing, and transcription services

What’s the difference between translating and interpreting?

Translation is the conversion of text from one language into another. The “target text,” or “translation” communicates the same message. Interpreting is the intellectual activity that consists of facilitating oral or sign-language communication, either simultaneously or consecutively, between people who do not speak or sign the same language.

What languages do you interpret?

Our interpretation covers all the official African Union languages; English, Kiswahili, French, Portuguese Arabic, and other African languages.

Where can you provide interpreters?

We can provide you with an interpreter in any city in Sub-Saharan Africa both online and offline. We can also provide multiple interpreters and booths for large conferences, wherever they are.

 

How do you select interpreters for my specific needs?

All our language professionals are qualified, accredited, and/or hold linguistic degrees. All Shalom Consult interpreters boast in-depth technical experience to perfectly fit your needs and have a minimum of 04 years of practical experience.

How much does it cost?

Interpretation service fees vary greatly based on the language requested, the type of interpreter you need, the experience of the interpreter, their training and certification, the complexity of the assignment, the duration of the appointment, and the appointment location. Please contact us with the details of your project.

What are your payment terms and methods?

We accept payment by:
Visa/ Mastercard
PayPal
In-person
Cheque
Cash

What Type of Audio-Visual Services Does Shalom Consult Limited Offer?

  • Special Events
  • Trade Shows
  • AV System Integration & Installation
  • AV Equipment Rental
  • AV Equipment Sales
  • AV Equipment Maintenance
  • Conference & Translation System
  • Staging & Production Video Conferencing

How Long Does Event Production Setup Typically Take?

Typically, setting up for an event takes a full 8-hour day, but this varies depending on the size and scale of the event. If your event isn’t local, we’ll also have to consider the time it takes to transport the equipment to the event. Contact us for a free, customized quote.

Do You Do an On-Site Venue Inspection First?

What sets Shalom Consult Limited apart from the competition is the way we provide the highest-performance audiovisual equipment, professional installations by highly-trained technicians, and industry-best pricing. Regardless of the complexity of your project, you can count on our team of AV professionals to deliver flawless execution. We pride ourselves on 100% customer satisfaction, so we’ll install your equipment and ensure everything runs smoothly.

Do You Provide Spare Equipment in Case of Technical Issues?

In most cases, we will have spare equipment on-site in case of an emergency. We also provide expert equipment maintenance to ensure your event runs smoothly.

Do you offer voice-over services?

Shalom Consult has specialized voice-over artists, who are native speakers of all African languages

Which communication services does Shalom Consult offer?

  • Online Community Management.
  • Executive Online Reputation Management
  • Desktop Publishing
  • Event organizing
  • Strategic Communication
  • Corporate Communication
  • Project Visibility and Stakeholder Engagement
  • Media relations and Press Release Distribution
  • Influencer Management
  • Internal Communications
  • Media Training

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Delight Suites, Suite GF-5 Diani Road, Off Ole Odume
Road, Kilimani
P.O. Box: 7930-00200
Nairobi, Kenya

+254 110089588 / Mobile +254 798609912

Shalom Consult Limited © 2022 All rights reserved.